This page explains how to create and access your official Coinbase account, secure your login with two-factor authentication, recover access if needed, and stay protected from phishing and fraud. Follow the official steps below to ensure you are using the genuine Coinbase website or app.
To get started, visit https://www.coinbase.com or download the Coinbase app (iOS/Android). Click Get started and complete the registration form with your full name, email address, and a strong password. You’ll receive a verification email—click the link to confirm your address before you can sign in.
After email verification, complete identity verification (KYC) if you plan to buy, sell, or withdraw fiat currency; this typically requires a photo ID and a few basic details to meet regulatory requirements.
Always navigate directly to the official sign-in page at https://www.coinbase.com/login. Confirm the padlock icon in the browser address bar and make sure the domain is coinbase.com. Avoid using links from unexpected emails, social media, or ads.
Sign-in steps are simple: provide your registered email, enter your password, and complete two-factor authentication if enabled. You may be asked to verify a login from a new device via an email prompt—only approve logins you initiated.
2FA is essential. Coinbase supports authenticator apps (recommended), SMS codes, and hardware security keys. Authenticator apps (Google Authenticator, Authy) are more secure than SMS because they are not vulnerable to SIM-swap attacks.
Use the official Coinbase app from the Apple App Store or Google Play. After installing, tap Sign In, enter your credentials, and verify with 2FA. You can enable biometric unlock (Face ID/Touch ID) for faster access while keeping 2FA enabled for critical actions.
If you forget your password, click Forgot password? on the login page, enter the email associated with your Coinbase account, and follow the secure reset link sent to your inbox. After resetting, sign in and review your security settings immediately.
If you lose access to your authenticator device and don’t have backup codes, request account recovery through Coinbase’s official support flow. Expect to complete identity verification, which may include a government ID and other account details. Recovery timelines vary; Coinbase will not restore access until ownership is verified.
Problems signing in are often caused by typos, outdated browsers, or interfering browser extensions. Try these steps:
Phishing attempts often mimic Coinbase design to capture credentials. Red flags include mismatched domains, urgent or threatening language, unexpected attachments, and requests for private keys or full 2FA codes. Coinbase will never ask for your password or 2FA code via email or unsolicited messages.
If you suspect a phishing message, do not click links. Forward suspicious emails to security@coinbase.com and use the official help center for support.
Best practices reduce the risk of unauthorized access. Use a unique, strong password stored in a password manager, enable 2FA, review active devices regularly, and enable email alerts for key account changes. Prefer hardware security keys for high-value accounts.
Before making withdrawals, confirm the destination address carefully—crypto transactions are irreversible. Coinbase may require additional verification for large withdrawals or new destination addresses. Consider testing with a small transfer first if you’re sending funds to a new address.
If you cannot resolve a login or security issue, visit the Coinbase Help Center and use the official support channels. Never trust direct messages or phone numbers found outside Coinbase’s verified support site. Provide only the requested information through official channels and never share passwords or full 2FA codes.
To get and use your official Coinbase account safely: register at the verified site, enable 2FA (preferably via an authenticator app or hardware key), keep recovery codes offline, and be vigilant against phishing. These steps protect your assets while keeping access convenient across web and mobile.
Last updated: 2025 — Always check Coinbase’s official help portal for the most current instructions and contact methods.